NATIONAL BIOMETRIC SECURITY PROJECT

National Biometric Security Project Customer Satisfaction Survey Form

As the Quality Assurance Manager of the National Biometric Security Project (NBSP), I want to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received. We appreciate your business and want to make sure we meet your expectations.

Sincerely,
Carol A. Harvey
Quality Assurance Manager

Please complete the survey below. All fields are required.

Company Name::

Your name:

Your Email Address:

1. Overall, I am very satisfied with the way the NBSP performed on this project and/or Qualified Product List test:

2. Ability of the NBSP to meet your requirements?

3. Communications with the NBSP:

4. What would be your top reason for being very satisfied with the NBSP project and/or Qualified Product List test?

5. What is the likelihood of completing another project and or test with the NBSP?

Better, Based on Performance
About the Same
Worse, Based on Performance

6. Considering the overall value of the project and/or test you paid for, was it:

An exceptional value, worth more than you paid for it
A good value, worth about what you paid for it
A poor value, worth less than you paid for it

7. Would you recommend the NBSP to others?:

8. Additional Comments?

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